Shipping policy

Shipping Policy

At Alahmad, we are committed to delivering your orders safely and on time. Please read our shipping policy below for complete information about order processing and delivery.

Order Processing

Orders are processed within 1–2 business days after the order is placed.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been shipped, you will receive a confirmation with tracking information, where available.

Delivery Time

Standard delivery usually takes 3–7 business days within Pakistan.
Delivery times may vary depending on your location, courier service, weather conditions, public holidays, or other unforeseen circumstances.
Remote areas may require additional delivery time.

Shipping Charges

Shipping charges are calculated and displayed at checkout based on your delivery location and order details.
Any applicable shipping charges will be clearly shown before you complete your purchase.

Order Tracking

Once your order has been dispatched, we may provide a tracking number so you can follow your shipment. Please allow some time for the tracking information to become active after dispatch.

Incorrect or Incomplete Address

Please make sure your shipping address, phone number, and other contact details are correct before placing your order.

Alahmad is not responsible for delays or failed deliveries caused by incorrect, incomplete, or incorrect contact information provided by the customer.

Delayed or Lost Orders

While we work with reliable courier services, delivery delays can sometimes occur due to circumstances beyond our control. If your order is significantly delayed or appears to be lost, please contact our customer support team so we can assist you.

Damaged Packages

If your package arrives damaged, please contact us as soon as possible after delivery. We may request photos or other information to help us investigate the issue and provide an appropriate solution.